Please wear a face mask if you have to visit the surgery for an face to face appointment with the GP or Nurse. The Surgery no longer supplies them to Patients. Thank you for your co-operation.


If you have travelled from a globally affected area or have been in contact with someone confirmed as having Coronavirus in the last two weeks, you may be at risk of Coronavirus.  Please do NOT leave the house.

Ring 111 or access 111 online for advice and guidance


 Prescription Collections:

Collection of prescriptions are available at the following times from the DISPENSARY window - DO NOT ENTER the surgery. 

Collection times are daily : 

10.30am - 12.30pm and 3.30pm- 5.30pm ONLY.

Greenodd prescription collection time will currently remain at the same time - 

Friday 11.30am- 12.30pm

Thank you for your co-operation in these difficult times.


All telephone calls to the surgery will be triaged by reception staff and telephone appointments will be booked accordingly with a GP.


Cervical Screening Scam Alert

If you have received a text message claiming to be from the call and recall service advising that an overdue screening is due DO NOT call the mobile number or give out any personal details.

General Data Protection Regulation

The General Data Protection Regulation (GDPR) is a new law that determines how your personal data is processed and kept safe, and the legal rights that you have in relation to your own data.

The regulation applies from 25th May 2018, and will apply even after the UK leaves the EU. Please click here for more GDPR information.




From 1st April 2019 current prescribing guidelines are changing with regards to these medications, which means you will no longer be able to get more than 1 Month supplied to you at any one time. Any prescriptions also need to be dispensed in a pharmacy within 28 days of being issued.

Repeat Prescriptions

Repeat prescriptions are available where appropriate for those on long-term treatment. They are processed on our computerised system when authorised by a doctor. Please order after 10am

There are a number of ways to order a repeat prescription:nice_vlue_pills

  • Leave your prescription counterfoil with the items required ticked in the box in the foyer at the entrance.
  • Post it to us with a stamped addressed envelope if you want it posted back to you.
  • Patient access-please contact reception for a pin.

Repeat prescriptions may also be requested by phone, but this carries the risk of mishearing drug names or dosages so we do encourage you to use a written method when possible.


Your medication can be collected from Haverthwaite surgery during regular opening times. If you wish to nominate another person to collect your medication, please ask for the appropriate form at reception, and complete for our files.

It would be very helpful if patients could advise our staff when ordering the prescription where they wish to collect it from.

Prescription Collection Times - Haverthwaite

Day Ordered                             -  Collection Day

Monday AM                                  Thursday PM

Monday PM                                  Thursday PM

Tuesday AM                                 Friday PM

Tuesday PM                                 Friday PM

Wednesday AM                            Monday PM

Thursday AM                               Tuesday PM

Thursday PM                               Tuesday PM

Friday AM                                   Wednesday PM

Friday PM                                   Wednesday PM

Please note this may change slightly following a bank holiday.

Remember if ordered on line to allow an extra day for collection. 

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

symbol error 3Please allow 2 full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

When ordering on patient access please allow 3 working days!

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